Privacy Policy

Your privacy is important to Bright Home Crew. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. This policy is effective as of now and may be updated from time to time.

Bright Home Crew is committed to protecting the privacy of our customers and website visitors. We operate our business from 1610 Calvin Circle, Kissimmee, FL 34746, and can be reached at info@brighthomecrew.com or (800) 761-0962.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, address, email address, phone number, and any other information you provide to us when you request a service, create an account, or contact us.
Payment Information: When you make a payment for our services, we collect payment information such as credit card details or other financial information necessary to process your payment. This information is securely processed by our payment processors.
Usage Data: We collect information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and maintain our services.
To process payments and manage your account.
To communicate with you, including responding to your inquiries and providing customer support.
To personalize your experience on our website.
To send you promotional materials and updates about our services (you can opt-out of these communications at any time).
To monitor and analyze usage and trends to improve our website and services.
To detect, prevent, and address technical issues.
To comply with legal obligations.

3. Sharing Your Information

We may share your information with:

Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processors, customer support providers, and marketing agencies.
Business Partners: We may share information with business partners to offer you certain products, services, or promotions.
Legal Authorities: We may disclose information to legal authorities if required by law or in response to a valid legal request.
Affiliates: We may share information with our affiliates for business purposes.

We will not sell your personal information to third parties.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

Using encryption to protect sensitive information transmitted online.
Storing your information on secure servers.
Limiting access to your information to authorized personnel only.
Regularly monitoring our systems for potential vulnerabilities and attacks.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise these rights, please contact us at info@brighthomecrew.com.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:

To remember your preferences and settings.
To analyze how you use our website.
To personalize content and advertisements.

You can control cookies through your browser settings. You can choose to accept or reject cookies, or to be notified when a cookie is being sent. However, please note that disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any changes constitutes your acceptance of the new Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@brighthomecrew.com
Phone: (800) 761-0962
Address: 1610 Calvin Circle, Kissimmee, FL 34746

Thank you for trusting Bright Home Crew with your personal information.