Terms & Conditions

1. General Overview

Bright Home Crew provides a range of home improvement, maintenance, and enhancement services. All work is performed by qualified professionals under applicable safety and quality standards. By using our website or hiring our services, you confirm that you are at least 18 years old and authorized to enter into a service agreement.

2. Services Offered

We specialize in electrical, plumbing, painting, cleaning, landscaping, and other general home maintenance services. Our offerings may vary based on location and availability. Please note that Bright Home Crew does not provide locksmith services or emergency lock-related assistance of any kind. All services are scheduled, performed, and completed in accordance with your confirmed work order and agreed scope of work.

3. Pricing and Payments

All pricing is provided upfront and may vary depending on service complexity, materials, and regional labor costs. Payment terms will be clearly communicated before work begins. We accept standard payment methods including major credit or debit cards. Full payment is required upon service completion unless otherwise stated in writing.

4. Cancellations and Rescheduling

Customers may cancel or reschedule appointments at least 24 hours in advance without penalty. Late cancellations or repeated rescheduling may incur fees to cover labor and scheduling costs. In the event of unavoidable circumstances such as weather or safety concerns, Bright Home Crew reserves the right to reschedule services.

5. Service Quality and Warranty

We stand behind the quality of our work. Each service is performed to meet professional and safety standards. Any concerns regarding service quality should be reported within 7 days of completion. Bright Home Crew will evaluate each case and, if applicable, provide a correction at no additional cost. Warranty does not cover damages caused by misuse, neglect, or external factors beyond our control.

6. Liability Limitation

Bright Home Crew is not liable for any indirect, incidental, or consequential damages resulting from service use or project outcomes. Our liability is limited to the total amount paid for the specific service rendered. We take all reasonable measures to ensure safety and professionalism throughout the project duration.

7. Customer Responsibilities

Clients are responsible for providing accurate information about the property and access to the work area. Please ensure all fragile or valuable items are safely stored before service begins. Any delays caused by restricted access, unsafe conditions, or incomplete information may result in rescheduling or additional charges.

8. Privacy and Communication

Your personal information is treated with strict confidentiality. We do not sell or share data with third parties without consent. Communication may occur through email, phone, or SMS for scheduling, confirmations, and feedback. By engaging our services, you consent to receive relevant communication for operational purposes only.

9. Amendments to Terms

Bright Home Crew reserves the right to modify or update these terms at any time. Any updates will be posted on our website and will take effect immediately upon publication. We encourage clients to review these terms periodically to stay informed about their rights and obligations.

10. Contact Information

If you have any questions or concerns about our Terms & Conditions, please contact us at:

Bright Home Crew
 (800) 761-0962
✉️ info@brighthomecrew.com
 1610 Calvin Circle, Kissimmee, FL 34746